Our approach at Gardens Galore

Our Approach. The Gardens Galore Touch.

Our ethos is rooted in one goal. To design and create exceptional living spaces that exceed our client’s expectations whenever we can.

Helping our clients to turn their dream garden into reality is our passion. We constantly strive to give our clients the best possible experience and to make the whole process special. That is why we have trained, dedicated, friendly staff to help and advise you about your new garden project at every step along the way.

Following your initial enquiry, we will visit you in your garden to discuss your ideas and to offer suggestions and advice where needed.

We will promptly follow this with a comprehensive quote and we are on hand afterwards to discuss any queries you may have. We know that our clients like to speak to us during the day, so our office is open from 9am until 5pm, Monday to Friday.

When you are ready to proceed, you will be given a written contract that details the agreed dates, costs and payment schedule – no surprises, everything is detailed in writing.

When work begins, you will meet your dedicated team of professional landscapers who will remain on your project throughout.  Your Project Manager will visit you on a regular basis to make sure you’re 100% happy with the work in progress. If you want to change something, we’re flexible – after all, it is your dream garden that is being created and not ours. You will be kept fully informed throughout and your site will be left clean and tidy each night.

We will contact you at the end of your project to ensure you are completely satisfied. Our work is then guaranteed for a period of 5 years.

We are immensely proud of the feedback we get from our clients who continually praise both the landscaping and office teams for giving them a great experience all round. You will see clients comments throughout the site and on our Testimonials page.

We are delighted to have received, for the ninth year running, the Best of Houzz Customer Service award for the highest level of client satisfaction, based on reviews from our clients.  You can view all our reviews on Houzz here.

The gardens galore team have been professional from start to finish, they are punctual, work very hard, listen carefully to the client needs and provide guidance which is relevant and sound. They have exceeded our expectations and delivered a garden which is pleasing to look at and uplifted the external beauty of the house. Come rain or shine they work through regardless pushing to complete the project on the promised time. I can safely say that if you want your garden ideas and aspirations come to life then gardens galore are the people to get in touch with. Thank you once again to the entire team for their help.

Khan, Dundee