Customer Care Package

Looking after our customers is our number one priority.

Customer care packages | Gardens galore

We carefully read all our testimonials and take on board the things that matter most to our clients. The result is a customer care package designed to ensure a great experience from start to finish.

Any project undertaken by Gardens Galore is backed by our full customer care package, to give the reassurance of:

  • A Written Contract
    You will be given a written contract with dates for the project, the total cost and the agreed payment schedule so there are no hidden surprises.
  • A Team of Professional Landscapers
    Our teams of experienced landscapers are polite, hard working, friendly, considerate and flexible to your requirements. They will leave the site clean and tidy each evening.
  • Guarantee
    Our work is guaranteed for a period of 5 years. Terms and Conditions apply.
  • A Dedicated Team
    One team will be assigned to your project and will continue until it is completed – the team will not switch between different projects or sites.
  • Your Own Project Manager
    Our Project Management service ensures that you are well looked after throughout your project.
  • Ongoing Communication
    We will keep you informed with regular communication and support right through to completion.
  • After Sales Support
    We will contact you at the conclusion of your contract to make sure that you are entirely satisfied with your project.

I would highly recommend anyone thinking about a garden project to use Gardens Galore, the work was carried out efficiently and to a high standard, everyone involved was polite and attuned to customer service.

Neill, Alyth