Customer Care Package
Looking after our customers is our number one priority.
We carefully read all our testimonials and take on board the things that matter most to our clients. The result is a customer care package designed to ensure a great experience from start to finish.
Any project undertaken by Gardens Galore is backed by our full customer care package, to give the reassurance of:
- A Written Contract
You will be given a written contract with dates for the project, the total cost and the agreed payment schedule so there are no hidden surprises. - A Team of Professional Landscapers
Our teams of experienced landscapers are polite, hard working, friendly, considerate and flexible to your requirements. They will leave the site clean and tidy each evening. - Guarantee
Our work is guaranteed for a period of 5 years. Terms and Conditions apply. - A Dedicated Team
One team will be assigned to your project and will continue until it is completed – the team will not switch between different projects or sites. - Your Own Project Manager
Our Project Management service ensures that you are well looked after throughout your project. - Ongoing Communication
We will keep you informed with regular communication and support right through to completion. - After Sales Support
We will contact you at the conclusion of your contract to make sure that you are entirely satisfied with your project.
I would highly recommend anyone thinking about a garden project to use Gardens Galore, the work was carried out efficiently and to a high standard, everyone involved was polite and attuned to customer service.
Neill, Alyth